#wesley-s_unexpected

1 messages · Page 1 of 1 (latest)

tacit waveBOT
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frail sinew
stable seal
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Yes, I can

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It was also the first thing you guys asked me last week

frail sinew
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Most issues with Google Pay not appearing have to do with a users browser so that's why

stable seal
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Yup, it still can see Google Pay in the test page

frail sinew
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Okay and do you have a publicly accessible web page where I can attempt to reproduce what you are seeing?

stable seal
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yes

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in the first card select instant purchase price and proceed

frail sinew
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Okay I can confirm I do not see Google Pay as an option

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Let me dig a bit in the logs

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Hmmm okay that's odd. I was able to find our internal log that is fired when you load the Payment Element and all the log lines show that Google Pay should have been the second payment method rendered.

stable seal
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There is also another strange thing

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I can see Apple Pay when using an Iphone but no when using a Mac

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Different colleagues testes on their machine and no Apple Pay

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They have it set up and they are able to see the Apple pay button in the app version that is using the Express Checkout Buttons

frail sinew
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Hmmm I see Apple Pay just fine

stable seal
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Could it be location related?

frail sinew
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For sure. Apple Pay will only display where it's a valid payment method. For example, no one in India will see it.

stable seal
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Yeah, but they are in Brazil, and I think being able to see it in their phone excludes that

frail sinew
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Hmmm... then I'm not sure.

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With respect to Google Pay not showing up, I think we will need to raise this internally. Because that can take a while it's not something we can handle in the scope of this thread. I can send you a DM with instructions on how to open a support case that will get fast-tracked directly to me and I can pick it up from there.

stable seal
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Okay

tacit waveBOT
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Hello @stable seal, we have sent you a direct message, please check it at https://discord.com/channels/@me/1412486274396323890

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
stable seal
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Done. Thank you

frail sinew
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I see the case and I'll be taking it from here.

stable seal
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Okay. Just, please, keep one eye open for something that could also explain what we are seing with Apple Pay

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Have a good one