fg_error

[snow heath]

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1412435202893942846

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

[severe latch]

Here's an example

[lofty crag]

If you're not building the payment integration yourself, and its managed by that platform, you should contact them for guidance.

Can you share an example payment ID (eg pi_123) where this is happening?

[severe latch]

Thanks

pi_3S2DfvI5bu9xwwPP0Sf0jJ9F

[lofty crag]

This is just a decline/error from the customer bank and the guidance to try again is appropriate