#floris_code
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pearl loom
hi there!
if you want to contact Stripe support, then you need to use this form: https://support.stripe.com/contact
toxic flax
i just get redirected here...?!
pearl loom
but if you are a software developer with a technical question about Stripe, feel free to ask it here and I can try to help.
i just get redirected here...?!
yes, what's the issue?
toxic flax
Well it's not really a technical question its about the SEPA Direct Debit payment method i get this message (translated): Due to restrictions on your account, you cannot currently use SEPA Direct Debit. Contact support or check your account status to proceed.
And i have no clue how to fix this and i can't find it in "https://support.stripe.com/contact"
and i somehow need this fixen but i have no idea how?
pearl loom
got it. for this type of question you should indeed talk to Stripe support on the link I shared. there is an "assistant" panel in the bottom right where you can write your question.
toxic flax
Okay alright thanks, is there a way that i get to speak to someone real? haha using the "Assistant"?
pearl loom
sure! you start with the assistant, and then depening on your question, and a case may be created and will be sent to someone at Stripe.
toxic flax
cause its always giving me articles...
pearl loom
in this case we would get back to you by email