jan_api

[grim condor]

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[hollow ridge]

This is the way we create the subscription schedule:

$schedule = $stripeClient->subscriptionSchedules->create([
    'from_subscription' => $stripeSubscription->id,
]);

// Update the schedule with the new phase
$stripeClient->subscriptionSchedules->update(
    $schedule->id,
    [
        'phases' => [
            [
                'items' => [
                    [
                        'price' => $schedule->phases[0]->items[0]->price,
                        'quantity' => $schedule->phases[0]->items[0]->quantity,
                    ],
                ],
                'start_date' => $schedule->phases[0]->start_date,
                'end_date' => $schedule->phases[0]->end_date,
                'proration_behavior' => 'none',
            ],
            [
                'items' => [
                    [
                        'price' => $newPriceId,
                        'quantity' => 1,
                    ],
                ],
                'start_date' => $schedule->phases[0]->end_date,
                'iterations' => 1,
            ],
        ],
    ]
);

After that, the upcoming invoice looks like this (we want the marked lines removed).

[craggy hinge]

hi there!

could you try adding proration_behavior: "none" to both phases of the schedule?

[hollow ridge]

@craggy hinge Thanks for the input. Just tried it, unfortunately with the same result.

[craggy hinge]

can you share the new Subscription Schedule ID?

[hollow ridge]

Sure: sub_sched_1S2plCGq8AgVVRbzVJ2gzk6S

[craggy hinge]

thanks, having a look

[deft estuary]

👋 taking over for my colleague. Let me catch up.

[deft estuary]

I think it's best here for this to be handled asynchronously since we're really not sure what's the issue here. and it's taking us more than an hour now with no evident progress to be honest.

you will receive a DM with a link to create a case directly with our team and someone will get back to you shortly

[grim condor]

Hello @hollow ridge, we have sent you a direct message, please check it at https://discord.com/channels/@me/1412371085009223752

• 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.

[hollow ridge]

Allright, thank you!

[deft estuary]

let me know when you do so I could close this thread