#suresh-chandra_error

1 messages · Page 1 of 1 (latest)

winged saddleBOT
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raven ridge
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Hi! Do you have a payment intent ID (starts with pi) or a request ID (starts with req) where I can take a look?

worldly venture
raven ridge
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Sorry what do you mean by you need update?

worldly venture
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We have entered the API Key which starts with sklive. This is the option that is coming there

raven ridge
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I will need more details on what is the issue exactly. Where did you enter the live key and what option is showing where?

worldly venture
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here putted API keys

API_Keys_C.jpg
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Then after getting this error when we doing payment

strip_error.jpg
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Want to make a credit card payment using Stripe from a third-party website

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hope you understanding now

raven ridge
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I am looking into it now.

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The screenshot is asking for your Google Maps API key. It isn't related to Stripe's API key. I can't comment further on this because we don't know much about the third-party website.

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Regarding the second screenshot error, we will need a payment intent ID (starts with pi) or a request ID (starts with req) to investigate the issue.

winged saddleBOT
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⛔️ Stripe developers have stepped away for a short while

Please leave your questions here, and we’ll respond as soon as we're back! If you need help urgently, you can contact Stripe support for help.

worldly venture
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Hi

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Can you help here please ?

winged saddleBOT
dry pond
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hi there, taking over from my colleague. give me a moment to catch up

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@worldly venture I have deleted your previous screenshot because it contained your secret keys. This is a public channel that's accessible by everyone, please do not share your keys here to keep your account secure

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As mentioned by @raven ridge earlier, the screenshots of the platform you're sharing is asking for your Google Map API key, not your Stripe API key. My team is only able to help with questions related to Stripe products or integration. But it looks like you are using a third-party service and we can't help with that

worldly venture
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I am facing this problem since a long time and how can I get rid of this error?

I am getting this error that I am not able to access the credit card option through stop.

dry pond
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I am not sure because it depends on the platform you are using the process the payment. The screenshots you've shared does not belong to Stripe

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if you have a Stripe payment ID that looks like pi_xxxxx , I would be able to help.

worldly venture
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Why is the credit card option not coming through stop. Why is this error coming?

dry pond
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I am not able to troubleshoot without the information our team has requested from you, like a payment ID to be used as an example

worldly venture
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getting this

dry pond
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thank you, let me take a look

worldly venture
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Please

dry pond
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You will need to contact Stripe Support to check whether your Stripe account is able to accept international payments.