#wellington_api
strange swiftBOT
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glacial wagon
Ok, thanks!
charred ravine
did you allow promotion code for this pricing table?
glacial wagon
did you allow promotion code for this pricing table?
Yes
charred ravine
not on all the items though
charred ravine
ok thanks, it seems that the promotion code is disabled. I'm checking why
can you send me the page where you have your pricing table please?
glacial wagon
can you send me the page where you have your pricing table please?
It's a private page, I can DM you the login
charred ravine
let's do this, you will receive a link to open a case directly with our team in a DM and we'll continue investigating this asynchronously and we'll get back to you. please provide as much information as possible
strange swiftBOT
Hello @glacial wagon, we have sent you a direct message, please check it at https://discord.com/channels/@me/1410964655135920228
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
charred ravine
let me know when you create the ticket
glacial wagon
alright, thanks!
glacial wagon
let me know when you create the ticket
done
charred ravine
thanks! we'll get back to you once we have some updates
in the meantime, if you don't have any other question, would you mind me closing the thread?
but you don't provide the private page where we can access the pricing table and the credentials. would you mind doing that?
just reply to the email you received
glacial wagon
just reply to the email you received
alright
charred ravine
it seemed that one of my colleague was able to find the issue
glacial wagon
it seemed that one of my colleague was able to find the issue
Do I still need to send the credentials?
charred ravine
basically since you've limited the subscriptions to one per customer https://docs.stripe.com/payments/checkout/limit-subscriptions
we're disabling the whole checkout session
charred ravine
Do I still need to send the credentials?
no not really
glacial wagon
I see, probably because my user is already on the free plan
charred ravine
ok so I will solve the ticket without respondnig
and we'll continue discussing here
glacial wagon
alright, so you can close the thread