#koks_best-practices
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hard ingot
hi Synthrider
gusty bear
howdy
Can you share an example checkout session ID that doesnt have the tax that you expect?
hard ingot
how can i get checkout session id ?
gusty bear
When you created the session, you get that back from the api as the ID, eg cs_test_123
you can also share a checkout-controlled payment intent ID (eg pi_123) and i can find the session
hard ingot
pi_3S17DpDcUPapa3Yr0nJEsObq
gusty bear
thanks -- looking
hard ingot
cs_test_a12MnEgYg4L1KgHdmxd8XWicKihO4YftMDi0lbPYwJJJLiXS5MJZ3ZVKDW
gusty bear
yep 🙂
Huh, interesting. Recalculating here i see the HST of 13% applying, but its not on the payment
hard ingot
what could be the issue?
gusty bear
I'm not sure, everything seems to be complete in terms of inputs, so I'm going to need to tax team to investigate what happened
hard ingot
ok
gusty bear
I'll have our bot send you a DM with a link you can use to open a case for me to pick up
one sec
viral minnowBOT
Hello @hard ingot, we have sent you a direct message, please check it at https://discord.com/channels/@me/1410641802591080519
- 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.
gusty bear
In the case (via email) -- it'll take some time for the tax team to investigate
gusty bear
np - thanks for submitting. will get back to you shortly.