#hy1989_api

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frozen raftBOT
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sterile kelp
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Please can some one please respond on this

south dove
sterile kelp
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actually,We are applying customer invoice balance using coupons. During renewals, the invoice is generated with tax applied even when the amount is deducted from the invoice balance. We want to avoid applying tax for customers who renew their subscriptions using the customer invoice balance..

in order to avoid the tax, planning to use the credit grants but un-fortunately amount is not deducting from the credit grants in subscription renewals

south dove
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Can you share an example of what you're seeing here?

sterile kelp
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Subscription price: 100.00 USD

Tax rate: 18% (exclusive) โ†’ Tax = 18.00

Invoice totals before balance: Subtotal 100.00 + Tax 18.00 = 118.00

Customer Balance available: 118.00

Stripe applies balance after tax โ†’ Amount due = 0.00, Tax line still shows 18.00

Customer Balance decreases by 118.00

but customer is not paying the amount..amount is deducting from invoice balance in this scenarion we want to avoid applying tax for the customer

south dove
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Can you share the subscription id for this example please?