#carlweiscodes_api

1 messages ¡ Page 1 of 1 (latest)

tight fjordBOT
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tawny gyro
slim bramble
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Hmm...we're not seeing it if the currency for the transaction is not USD...are there other restrictions there?

tawny gyro
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GBP is a supported currency for Apple Pay, there are no restrictions there.

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Do you have a Request ID you can share?

slim bramble
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I'm not sure there would be a request ID, because we don't see the ApplePay button to attempt the charge

tawny gyro
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If you're testing, go through the process and pay with another payment method then provide the Request ID. I can then check to see why Apple Pay was not displayed as an option.

slim bramble
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Okay,...just a min

tawny gyro
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Let me take a look.

slim bramble
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Any luck?

tawny gyro
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I'm not seeing anything on my end. I do see that the transaction was completed on MacOS 10.15+ but not seeing anything in the logs that say why Apple Pay was not presented.

slim bramble
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let me try again...one min

slim bramble
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what about for that transaction?

tight fjordBOT
manic elm
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Hi, taking over as my teammate needs to step away. Let me catch up.

slim bramble
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thank you

manic elm
tight fjordBOT
slim bramble
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exe-dibia was going to review the last transaction request and let me know why it's not showing up when the currency is GBP, but does for USD?

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Can you please review the request and let me know WHY the ApplePay option was not presented?

manic elm
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Taking a look at that specific example

slim bramble
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Can you review the request and tell me why ApplePay was not presented as an option when it should have been?

It works for US/USD, but not for this UK account with a GBP transaction.

manic elm
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Can you share the payment id that worked? Are you using the same device?