#nukesforbreakfast_error

1 messages · Page 1 of 1 (latest)

rose heartBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1409994153869312101

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

pine olive
#

given the info above, how do I record a single out of band payment that applies to multiple one off invoices?

unique sentinel
#

Hi there, when you talk about "Payment Record", what exaclty do you mean? Just to clarify and make sure we are on the same page.

pine olive
unique sentinel
#

Hm, that page doesn't exist for me...

pine olive
#

oh, it's probably because it's a beta

#

stripe_version="2025-03-31.basil; invoice_partial_payments_beta=v3; records_beta=v1"

unique sentinel
#

Alright, found the page. Thaanks for the hint with beta.

#

I am not super familiar with this beta. Let do a little digging here.

#

Well I have found some information about it, but it's not super helpful to us right now. Since it is a private beta the best I can offer right now is to ask you to write in (meaning creating a support ticket), and I can make sure you get in touch with the right team via email. does that sound good?

pine olive
#

ok. I can send a support ticket. Do I need to reference this discord chat or some other reference ID?

unique sentinel
#

you'll receive a dm with further instructions that will guide you

pine olive
#

ok thanks

rose heartBOT
#

Hello @pine olive, we have sent you a direct message, please check it at https://discord.com/channels/@me/1382214442787541043

  • 🔗The message has instructions on how to open a direct support case with our Developer Support team, in order to help you more effectively.