#boogoogaagaa_api
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idle thicket
hi there, this channel is for handling API integration issues, I would recommend that you contact general support https://support.stripe.com/?contact=true
vestal juniper
idk what to do
can i ask u guys something plss
pls
what does this mean
pls help me huhuhuh
im scared
idle thicket
that means that you need to provide the requested identity document in order to verify your account
vestal juniper
do i need to pay?
idle thicket
if you have questions about how to do that, you will need to reach out to Stripe support https://support.stripe.com/?contact=true
vestal juniper
i cant even login
idle thicket
ok, they will also be able to help you with login issues
vestal juniper
i losed my authenticator code, and i requested to remove my 2fa
idle thicket
try out the steps listed here https://support.stripe.com/questions/can-t-complete-two-step-authentication
vestal juniper
can u stay with me
i've submited a form
how long does it take to remove the 2fa after i requested for the reviewal ?
idle thicket
I can't speak to that unfortunately, but support should be in touch with you soon
idle thicket
that number in the notice is referring to your incoming payments volume
vestal juniper
but i havent sell anything tho
idle thicket
it's talking about a requirement when your volume reaches that much
vestal juniper
what happens if i just leave it ?
idle thicket
you will need to ask general support about that, this channel is for code questions
idle thicket
of course 🙂
idle thicket
you should be able to use the link I provided above. type into the assistant that you can't login, and then tell it that you want to open a support case
vestal juniper
alright thanks for the big help, god bless u
idle thicket
you're welcome
idle thicket
click on Contact Support in the lower right
vestal juniper
idle thicket
what happens if you click "I can't sign in"
idle thicket
that's very odd, are you sure you're clicking on this?
idle thicket
no worries, I was very confused 😄
vestal juniper
sorry very much for my dumbass
im dumb when im scared
i guess this is it?
now all i need to do is wait right?
idle thicket
yes