#dk_best-practices

1 messages ¡ Page 1 of 1 (latest)

keen cypressBOT
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elfin talon
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Hi
What is the issue you are facing exactly ?

broken warren
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When a user makes a donation and they are emailed a receipt, the donation is listed as a product. In order to claim gift aid etc, the amount they have donated needs to be stated as a donation, rather than a product

elfin talon
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Ok, let me do quick test..

broken warren
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Any invoices will also need to be show donations as well

elfin talon
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For invoices, the only option here is to create a Product with description as "Donation", so that in the invoice you'll have an invoice item with donation label

broken warren
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Can we set that up for both one off and recurring donations?

elfin talon
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Yeah you can create one Product with desc donation, with two prices: one-time and recurring

broken warren
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I think the only issue with the doc was that we are using Gravity Forms

elfin talon
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We don't know much about Gravity Forms here, sorry. But you need to find a way to integrate with Stripe API in order to have such custimization