nerder_unexpected

[desert badge]

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1409541986242793525

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

• nerder_error, 2 days ago, 19 messages

[glad wasp]

Hi, can you share the request id where this happened? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[unborn barn]

req_OD8OnCzcodsSZM

[glad wasp]

That subscription has not been cancelled yet, it should cancel on 9/1: https://dashboard.stripe.com/acct_1FuM5ALAVB3C1lDI/test/subscriptions/sub_1RzzjkLAVB3C1lDIt0qxokZl at the end of trial. We document how this behaves here: https://docs.stripe.com/billing/subscriptions/trials#create-free-trials-without-payment

[wicked bough]

Further, the trial period is the currently billing cycle period.

If you want to set up different behaviour, you can look at using Subscription Schedules to let the subscription transition out of trial to a paid period and then cancel after that.