jamv_error

[steady elk]

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[hybrid raven]

Se han suspendido los pagos y las transferencias
Vencida

Quisiera saber cuanto haran el reembolso a las cuentas bancarias las cuales hicieron pagos a stripe, mis clientes me estan pidiendo la devolucion del dinero. Me enviaron un correo diciendo que los reembolsos empezarian el dia 19 de agosto y no lo han hecho aun, quedo atento a una respuesta y muchas gracias

No hacen los reembolsos a las cuentas bancarias a mis clientes

[steady elk]

🗣️ Sorry, English only

We can only provide help in English on Discord, but you can contact Stripe support for help in other languages. 🌐 Translate this message

[hybrid raven]

Payments and transfers have been suspended.
Expired

I would like to know how much the refund will be to the bank accounts that made Stripe payments. My clients are asking me for a refund. They sent me an email saying that refunds would start on August 19th, but they haven't yet. I look forward to a response. Thank you very much.

They are not refunding my clients' bank accounts.

[plucky jewel]

👋 happy to help

would you mind sharing the refund ID?

[hybrid raven]

i dont have i, stripe team just send me a email where says that will refund the payments, but didnt send me an ID

[plucky jewel]

please contact https://support.stripe.com/?contact=true in that case

[hybrid raven]

i dont find any answer there

[plucky jewel]

without any specific object IDs I can't really help you

[hybrid raven]

where can i talk with somebody on real time? i just need a answer, but not to search where you sent me please

[plucky jewel]

https://support.stripe.com/?contact=true

[hybrid raven]

i dont find anything answer there