#devrama_code

1 messages · Page 1 of 1 (latest)

cedar sageBOT
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unkempt void
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Hi, can you share where you see 'However, we found error messages are not always shown. For example, when I used non-activated credit card. stripe.confirmSetup() returns an error object but it does not show the error in UI' ?

It sounds like you're testing in live mode which is againt your TOS.

wary kite
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We were about to launch today, and postponed the launch to Monday because of this issue. That's why I was testing in live mode in production as a final QA.

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Let me grab the details of the case you asked. 🙂

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the strip.confimSetup()returned this below, but as you can see the screenshot, it does not display any error

"type": "card_error",
  "code": "card_declined",
  "decline_code": "call_issuer",
  "doc_url": "https://stripe.com/docs/error-codes/card-declined",
  "message": "Your card was declined. Please contact your card issuer.",
image.png
unkempt void
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When you click on the button, nothing happens?

cedar sageBOT
wary kite
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It submits the request and gets the result from Stripe API, but the Stripe UI does not display anything(nothing happens in UI)

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For some errors, such as incorrect card number, it displays an error in the UI, but the case like non-activated crediet card does not display an error.

brittle maple
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👋 Hi, jumping in here. Looks like we're going to need to file a ticket to look into the cause here. To make sure we can remain in contact so we can provide you updates on the ticket as they become available i'll need to ask you to open a support case which will get sent straight to my team. In the mean time it might make sense to take steps to present this error yourself.

cedar sageBOT
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Hello @wary kite, we have sent you a direct message, please check it at https://discord.com/channels/@me/1384980632748429412

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