#charlie-fanbase_best-practices

1 messages ¡ Page 1 of 1 (latest)

jolly geyserBOT
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fleet spoke
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hi there!

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what do you mean by "the best way to handle this"? handle what exactly?

halcyon berry
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Hey! once we pass the payment intent to the reader, we need to know whether the payment has been succesful

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or has failed

fleet spoke
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got it. yes to be notified that a payment succeeded/failed, then you should use webhook events.

halcyon berry
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Ok is there a seperate webhook for terminal payments? We currently use checkout succeeded and invoice paid webhooks, if we turn on payment intents then this will fire for all our existing payments

fleet spoke
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the most important ones are payment_intent.succeeded and payment_intent.payment_failed.

halcyon berry
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Ok cool, thanks. Also can terminals support remote payments? i.e. over the phone and manually typing in card details?

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Docs refer to in-person payments but couldn't find anywhere explicitly saying it is not supported

fleet spoke
halcyon berry
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Ok great thanks, we've got an account manager so will pass on to him

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thanks for you help!