#ignasidedieu_api

1 messages ยท Page 1 of 1 (latest)

uneven spindleBOT
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tight estuary
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hi there, give me a moment to take a look

rigid quiver
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Sure ๐Ÿ™‚

tight estuary
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Have you activated your Stripe account ?

rigid quiver
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I think so... how can I verify?

tight estuary
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I can see that acct_1OpBSLF8iECHoKbK is a Sandbox account.

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Sorry let me check deeper

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Yup acct_1OpBSLF8iECHoKbK looks connected to acct_1GAeUxLSTA90HwL0 (the parent account), and the parent account is not activated

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to test ACH microdeposit verification email, you need an activated stripe account

rigid quiver
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So I have to activate this "parent" account ๐Ÿ™‚

tight estuary
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yes

rigid quiver
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Do you know which email belongs to that account? I'm afraid we won't be able to access

tight estuary
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I'm afraid I can't share because this is a public channel and we cannot share user specific information. I would suggest checking with your team. Otherwise, you'd need to contact Stripe Support at https://support.stripe.com/?contact=true