neatanderthal_unexpected

[untold agate]

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[inland ermine]

additional error from payment_intents/{id}/confirm

{
    "error": {
        "message": "The allowed types provided (card, bancontact, giropay, link) are incompatible with the PaymentMethod provided. Please include ideal in the allowed types.",
        "payment_intent": {
            ...
            "payment_method_types": [
                "card",
                "bancontact",
                "giropay",
                "ideal",
                "link"
            ],
            ...
        },
       ...
    }
}```

which shows that ideal was a valid option (as defined in payment_method_types)
but the confirm does not allow it.

[acoustic moon]

Hi there, looking into this now! Can you provide the request ID that is causing this error?

[inland ermine]

Here's a payment intent that does not show ideal anymore: pi_3RyCKzLl5PY9z0GZ0ROFAg3G

And here's one that shows the ideal payment method but doesn't allow it: pi_3RyCLkLl5PY9z0GZ0052SJ38

https://dashboard.stripe.com/logs/req_QvHKsphKn7rw6D?t=1755697615

given log is of the case where ideal is shown, but isn't a valid option when confirming

[granite phoenix]

Yes, we have the same issue. iDeal worked until 14:00 CEST (Amsterdam) / 12:00 UTC, after which the problems began to occur.

@acoustic moon Could you escalate this issue asap please?

[acoustic moon]

Just to let you know, we are looking into this right now

[slate rapids]

@inland ermine & @granite phoenix Are you still observing these errors?

[slate rapids]

There was a temporary issue which should now be resolved, and I expect you'll get some email communication about it. If you continue seeing these errors please let us know either here or via support: https://support.stripe.com/contact