#shivam-singla_api

1 messages ¡ Page 1 of 1 (latest)

hard tinselBOT
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primal epoch
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hi there!

vast nimbus
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yes @primal epoch

primal epoch
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having a look

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the subscription ended on 2025-08-18 at 23:59:59 UTC. and the latest invoice was created on 2025-08-19 at 00:03 UTC.

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so it was created about 3 minutes after the end of the Subscription.

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a delay of a couple minutes can happen

sage gazelle
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But why was an invoice created, subscription has already ended right

pliant magnet
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Because that request was made mid-cycle and did not generate a new invoice, we invoiced for the one-time item at the end of the period (which just so happened to be when it was cancelled)

sage gazelle
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Let me check this and come back.

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what would u suggest if:

  1. Going forward if we want to charge a one time renewal fee and then a monthly subscription fee, if the subscription is renewed.
  2. on cancellation, this renewal fee should not be invoiced.
pliant magnet
sage gazelle
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Thanks, this helps!