jiaklostr_api | Stripe Developers | Page 1

charred ferryBOT Aug 19, 2025, 8:20 AM

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timber jolt Aug 19, 2025, 8:25 AM

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👋 Hi there, I can take a look at this for you

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Do you still have a question? I see that the message was removed for some reason

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If so, can you share the ID of any requests where you're seeing an error about sending card numbers?

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@native kiln You can also refer to this guide, which describes how to enable sending card numbers or network tokens — including if you're using a third-party to handle this for you

native kiln Aug 19, 2025, 8:47 AM

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Hello aran, thank you for the response . Weird that the message got deleted. req_6JB8oPsGp8yvZm is the request
I am testing integration with Hellgate where I tokenized a mock MasterCard card

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Hellgate successfully forwarded everything to Stripe but the request got declined

timber jolt Aug 19, 2025, 8:52 AM

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Did you reach out to Stripe Support directly, or did Hellgate reach out to them directly?

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Can you say any more about "the request got declined"?

native kiln Aug 19, 2025, 8:54 AM

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Hello arran I created a request to Request to enable raw card data APIs for testing purpuses.
{
"error": {
"message": "Sending credit card numbers directly to the Stripe API is generally unsafe. We suggest you use test tokens that map to the test card you are using, see https://stripe.com/docs/testing. To enable testing raw card data APIs, see https://support.stripe.com/questions/enabling-access-to-raw-card-data-apis.",
"request_log_url": "https://dashboard.stripe.com/test/logs/req_sHAZauInaYoNwO?t=1755590852",
"type": "invalid_request_error"
}
}

This is the response I got. I think reaching out their support is the solution so that they enable me.

Test card numbers

Use test cards to validate your Stripe integration without moving real money. Test a variety of international scenarios, including successful and declined payments, card errors, disputes, and bank authentication. You can also test non-card payment methods and redirects.

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

timber jolt Aug 19, 2025, 8:57 AM

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Yes. As the account owner, you need to reach out to Stripe Support, following the details as described in this article in order to get access to send raw card data:
https://support.stripe.com/questions/enabling-access-to-raw-card-data-apis

As mentioned there, you should be able to get documentation of PCI compliance from Hellgate that our support team will require.

native kiln Aug 19, 2025, 9:00 AM

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Thank very much for your time arran

timber jolt Aug 19, 2025, 9:02 AM

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You're welcome. Is there anything else I can help with just now?

#jiaklostr_api