#neto-dev_api

1 messages ¡ Page 1 of 1 (latest)

modest quarryBOT
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amber roost
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Hi there

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Taking a look

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Looks like these are collection_method: "charge_automatically" Subscriptions which use payment_behavior: "default_incomplete",. This means that the Subscription has a status of incomplete until the first successful payment. If there is no successful payment within 23 hours then the Subscription moves to incomplete_expired and the related Invoice is voided. This is discussed here: https://docs.stripe.com/billing/subscriptions/overview#payment-window

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Were your previous Subscriptions using the send_invoice collection_method?

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If so, then the Subscription would start as active and then handle things based on the due_date of the Invoice.

rough iron
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I need them to continue being charge automatically so I receive the upcoming events, if I only change the payment behavior would it work for it not to expire? Yes before it was send invoice

amber roost
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You could start the Subscription as send_invoice and then update it to charge_automatically if you so desired.

rough iron
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is it possible to continue being charge and still not cancel?

amber roost
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There isn't a way to have a charge_automatically Subscription not expire in 23 hours without a successful payment.

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I suppose the other thing you could do actually is use a Subscription Schedule as that would start the Subscription as active if I remember correctly... You may want to test that out.

rough iron
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I think you were the only support that really helped me, thanks colleague, I'll create with send invoice and update on paid

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tks my friend