neto-dev_api | Stripe Developers | Page 1

cursive saffronBOT Aug 13, 2025, 4:46 PM

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neto-dev_api, 23 hours ago, 23 messages
neto-dev_api, 2 days ago, 15 messages

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short abyss Aug 13, 2025, 4:52 PM

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example
https://invoice.stripe.com/i/acct_1RPNvtQUxFbSRxFT/live_YWNjdF8xUlBOdnRRVXhGYlNSeEZULF9TcWN5ZU02NThFNk5vVG1XWTdHYlU5NUpVb29EZldsLDE0NTQ1OTUxNQ0200xT1WgcRD?s=ap

jolly crow Aug 13, 2025, 4:55 PM

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Do you have an invoice ID that you can share?

short abyss Aug 13, 2025, 4:56 PM

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yes

jolly crow Aug 13, 2025, 4:59 PM

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No worries, I found it.

short abyss Aug 13, 2025, 5:05 PM

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I'm asking for some other examples for my finance team because I realized that the one I sent you is wrong

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but what did you discover about this one?

jolly crow Aug 13, 2025, 5:06 PM

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This invoice (in_1RuviwQUxFbSRxFTmLgkLsio) is associated with a subscription (sub_1RuviwQUxFbSRxFTqOXGw03d) that has a payment_behavior set to default_incomplete, if the first invoice remains unpaid after 23 hours, the subscription is set to incomplete_expired. This status is final and irreversible, voiding the open invoice and preventing future invoices [0].

[0] https://docs.stripe.com/billing/collection-method#failed-subscription-payments

short abyss Aug 13, 2025, 5:08 PM

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Do you know how to change this so it doesn't cancel?

cursive saffronBOT Aug 13, 2025, 5:19 PM

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opaque vector Aug 13, 2025, 5:40 PM

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Hi, taking over as my teammate needs to step away. Let me catch up.

cursive saffronBOT Aug 13, 2025, 5:43 PM

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opaque vector Aug 13, 2025, 5:51 PM

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We document this here: https://docs.stripe.com/billing/subscriptions/overview#subscription-payment-behavior

Use allow_incomplete to create Subscriptions with status=incomplete if the first invoice can’t be paid. Creating Subscriptions with this status allows you to manage scenarios where additional customer actions are needed to pay a subscription’s invoice. For example, SCA regulation may require 3DS authentication to complete payment. See the SCA Migration Guide for Billing to learn more. This is the default behavior.

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