#tilted_code

1 messages ¡ Page 1 of 1 (latest)

lyric shuttleBOT
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oblique yoke
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hi there!

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but for some reason stripe doesn't send transaction emails on subscription purchase now
which emails exactly? the payment receipts?

worldly summit
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hi
yes the post payment receipts / invoice
after the transaction is complete

oblique yoke
worldly summit
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okay it states : This setting is ignored when you create a payment in the API and provide the receipt_email parameter. and I am using the api so I need this possibly

so do I also need to provide invoice_creation or other invoice related setup in the checkout data so that my users get the invoice reminders? or is that through the dashboard directly

oblique yoke
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okay it states : This setting is ignored when you create a payment in the API and provide the receipt_email parameter. and I am using the api so I need this possibly
if you are using Checkout Session, just enable the setting an it should work. no change in your code is needed.

worldly summit
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that is weird because it is enabled

oblique yoke
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can you share a specific customer ID (cus_xxx) that should have received an email but didn't?

worldly summit
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cus_SquPnr1CodVOTq

oblique yoke
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that customer has a single invoice for $0, I'm not sure if we send emails for $0 invoices.