#kof4e_unexpected

1 messages ¡ Page 1 of 1 (latest)

silk wigeonBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1404822288662134895

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

half wedge
#

the unexpected purchase is the top one called stripe*phantomdublin

wind spire
#

Hey there, sorry to hear about the double charge. You need to work with the support team of the service you purchased from to investigate this for you.

half wedge
#

Well Phantom wallet service told me to contact you guys

wind spire
#

That doesn't make sense to me, but if you need help investigating a specific payment then please contact our support team with details: https://support.stripe.com/contact

Or you can contact your bank to investigate the potential double charge.

half wedge
#

okay thank you