#carbonara_unexpected

1 messages · Page 1 of 1 (latest)

rough tigerBOT
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maiden dune
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Hi, there’s a customer who, one month after a refund, is claiming that the money has still not arrived. However, our dashboard shows that everything was refunded correctly. This customer is probably attempting extortion, since they had a so-called banking consultant call us at 8 p.m., but just to be sure, I’d like you to confirm whether, on your side, everything went through successfully.

payment id: pi_3ReXsSAIDeJhZYHq2tVncSZE
customer_id: cus_SUR3yl7PPEB3SH

worthy heart
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Hi there, this is a public channel where we focus on helping developers with building a payment integration with Stripe. We will not be able to assist with payments look up. You'd want to contact Stripe Support for this question