geo_best-practices

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[thin ore]

I'm afraid this is not supported. The only way is to create a new customer, new price and new subscription on new connected account. Payment method should be collected again as well. In the new connected account, you can backdate of the subscription to align with the subscription created in the old account: https://docs.stripe.com/billing/subscriptions/backdating

[barren jetty]

oh man!

sorry, Express is a type of Connect account correct? Does the same still apply?

[thin ore]

Where did you create the subscription? Could you share an example subscription ID (sub_123) for me to take a look on how your integration works now?

[barren jetty]

sub_1RsSvqL91S2L30vRGkADRgaH

they have their own connect account but want to move to another

but they have a bunch of active subs and products

[thin ore]

Thanks for sharing! sub_1RsSvqL91S2L30vRGkADRgaH for example created the customer / product / price / subscription all on the connected account. I'm afraid there is no easy way to move to another connected account except for recreating a new one in the new connected account

[barren jetty]

I see. Well if that's what needs to be done I guess we'll just have to do it. Thanks!