#the-soundbridge-team_api
1 messages · Page 1 of 1 (latest)
👋 Welcome to your new thread!
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1403376547011760273
📝 Have more to share? Add more details, code, screenshots, videos, etc. below.
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- the-soundbridge-team_subscriptions-schedules, 18 hours ago, 96 messages
hey there, taking a look
This customer has many subscriptions, all created today and some cancelled. Is this expected?
It looks like you might be testing with this customer, which you should do in test mode rather than live mode.
yes, but that was just testing
There are no buttons to manage or cancel the subscription in here.
Does this look okay for generating these links?
We have created a subscription schedule
so we charge $0.99 on first month, than $9.99
Customers can’t update or cancel subscriptions that currently have an update scheduled with a subscription schedule.
https://docs.stripe.com/customer-management#customer-portal-limitations
The active sub sub_1RtqypCrnLkr8CZ7yBEV1Zs2 has a schedule
We did all of this work and we they can't manage it themselves?
PayPal is so much more painless than Stripe - Stripe must have a way to fix this.
What are our options so users can manage their subscription?
This is something we want to enable in the future, but its currently not supported.
I will report your interest here to support the feedback around enabling this functionality
ok, I guess we'll tell users to email us... Also, can you please delete all history of my comments? I didn't realize this was public
Here's another thread I was in yesterday
thank you
Please delete this thread and this one from yesterday. I tried to delete my comments containing code examples and I can't.
Or at least just delete my shared code examples.
Thank you!
Hi, as one time courtery we can delete them. Moving forward, please note that it's a public channel and we will not be able to delete threads unless you share a PII informaiton accidentally.
Actually, can you confirm which specific parts you want me to delete? I won't be able to delete each comment one by one
Hey just any code shared in this #1403039671910662145 message
There are like 4 or 5 message from me
That should be done now
thank you!