#hy1989_api
rich orioleBOT
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stoic aurora
The customer shouldn't get a customer balance by just applying a coupon, there must be other action done actually
plain star
can you pleasse let me know the what is the other action to do..we have another few queries like
- Suppose our subscription costs $50, and the user applies a coupon code worth $100. How is this $100 coupon amount managed in Stripe? Will the remaining $50 balance be automatically applied to the next renewal?
stoic aurora
Ah sorry, wait the coupon amount is above the subscription cost ?
Then yes, the remaining 50$ will be applied to the next invoice, that's expected
You can use percentage if you want to avoid gaving this behavior
plain star
how to check the remaining balance in stripe dashboard
rich orioleBOT
plain star
you mean invoice balance
flat blaze
👋 taking over for my colleague.
plain star
Thanks for the update
flat blaze
the Customer Balance holds whatever you owe the customer including an credit notes or invoice outstanding funds
plain star
Ok Thanks for the update...
We have another query below. Could you please help us with it? We appreciate your help!
Case 2:
Suppose we add credits to the customer by updating the invoice balance. In the next renewal, the subscription is paid using the available invoice balance.
In this case, the subscription is renewed along with tax, but the customer is not actually paying any money because the invoice is fully covered by credits.
We want to avoid applying tax to the invoice if the entire amount is being covered by the invoice balance.
flat blaze
Suppose we add credits to the customer by updating the invoice balance.
it's not called invoice balance, it's called customer balance
In the next renewal, the subscription is paid using the available invoice balance.
yes the next invoice for that customer will use the customer balance
We want to avoid applying tax to the invoice if the entire amount is being covered by the invoice balance.
you'd have to have 2 prices for that to work. and it's really non-trivial
plain star
Is there any way or solution to avoid adding tax if the subscription is renewed using the customer's balance?
flat blaze
no not really
are you using Automatic Tax or Tax Rates?
you can update the Tax Rate before and after the invoice but that's again not trivial and it's a workaround at best
plain star
am using automatic tax
flat blaze
in that case you don't have any workaround