#aidan_checkout-metered

1 messages · Page 1 of 1 (latest)

slow matrixBOT
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bleak summit
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Ideally we start the subscription with a 0 dollar payment, and once we begin processing we create usage records

Currently though our users are seeing an initial payment equal to one usage record when they hit our checkout page hosted by stripe.

turbid coral
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Hello
Do you have an example subscription I can look at?

bleak summit
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Can I provide you with a price ID or what do you need?

I apologize I’m on my phone, I can’t download discord on our work machines…

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Currently we are in sandbox testing, we plan to ship this subscription flow this week

turbid coral
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Price ID won't be super useful.. Do you have the Subscription ID handy? sub_xxx

bleak summit
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sub_1RsQUFHJVmB8HmTJhS4BINJ6

slow matrixBOT
ocean dew
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Hi Aidan, taking over for Hanzo. Just getting caught up on the thread.

bleak summit
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All good

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This is what our users will see at checkout

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the 3.89 per processed is correct

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The flat 3.89 required to get started, and per month might be confusing

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Was hoping to just show 0 on subscription start, and increment usage as we go

ocean dew
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Just going over how you created the Price appreciate the patience

bleak summit
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Appreciate it 🙂 take your time

ocean dew
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So for this I believe you would create a price where the first tier is 0 dollars up to 1,

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and then 2-50 you would charge, your usual $3.89 this would allow you to have a zero dollar initial charge

bleak summit
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so 0-1 is free but >2 is not, seems like they get a free usage in that case?

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or am I misunderstanding?

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I cant create a tier less than 1 to do a 0 - 1 tier....

ocean dew
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Yeah, believe it would need to be 1 to 1

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I do think that would be the trade off here is for that first unit they get a freebee

bleak summit
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I can communicate that to my boss, but offering every customer 1 free without specifying that isn't ideal...

slow matrixBOT
sacred verge
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aidan_checkout-metered

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Are you really using metered billing? If so there should be no payment upfront unless you misconfigured your Price

bleak summit
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Apparently staff checked the price config, and things seemed on the up and up

sacred verge
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Can you share the exact Price id?

bleak summit
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price_1Rnng2HJVmB8HmTJp8kvEUoS

sacred verge
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okay so that Price is definitely misconfigured

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it's using licensed pricing and you said you wanted metered

bleak summit
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Sorry, I guess I'm not aware of the difference, the setup seemed right when we went through the stripe ui

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tiered pricing with metered billing is what we're after and tiered seemed like the right option

sacred verge
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that isn't the section that's wrong

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That bottom one is "usage-based" and that is what metered billing is for

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Is it possible you mixed things up and that's not what you wanted to use?

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Licensed pricing is: pay upfront for your seats. Like number of users of an application for example
Metered billing is: report usage in real time and let Stripe bill for usage at the end of the period

bleak summit
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gotcha, okay I'll re-create the product and test 🙂 so sorry about that

sacred verge
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No worries at all, this is so subtle, especially because the word metered is not even mention in that UI (which also confused me)

bleak summit
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We do need graduated tiers though

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Does usage based support that?

sacred verge
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yes

bleak summit
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ah I see in the next drop down after usage based we can select tiered

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tyty

sacred verge
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yeah so confusing this UI

bleak summit
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I think we're good then, I can see pricing doesnt start till after the first unit

sacred verge
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yay!

bleak summit
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nice thanks guys!

sacred verge
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Sure thing!

bleak summit
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if possible, the cto is curious who we'd reach out to about a volume discount? We already have stripe subscriptions in prod as well

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is it just the general support email that would be best?