#sasor_docs
vocal mangoBOT
👋 Welcome to your new thread!
⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.
⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.
🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1402346092833538108
📝 Have more to share? Add more details, code, screenshots, videos, etc. below.
Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- sasor_code, 1 day ago, 4 messages
- sasor_api, 6 days ago, 5 messages
low stag
hello! can you share an example payment method ID you're trying to export?
generally speaking our team who manages the discord aren't experts on data migrations but i can see if i can take a quick look at least
bleak burrow
Thank you very much, I appreciate the help
I sharing the response using api directly
The customers I intend to migrate have payment methods that start with the pm_ format.
However, in the documentation, I’ve noticed that the card_ format is used instead, which is concerning.
I’m worried that, during the migration process, payment methods starting with the pm_ format may not be taken into account.
low stag
have you tried contacting our support team using the link in the support page you referenced yet? the short version is that payment method IDs are a generic object that contain data for multiple different types of payment methods, including cards
the card IDs you see in the docs are just IDs specific to card type payment methods
but yeah, as i mentioned before i would probably just contact our support team via the link in that first help page and discuss any questions or concerns you have with them
bleak burrow
Not yet, I still had some doubts.
However, our security team has already initiated contact regarding the migration, doubts arose upon reviewing the CSV file and its format
so In the migration, do you filter specifically for card-type payment methods, or will we need to register them using the following endpoint?
https://docs.stripe.com/api/cards/create
ok, thanks
i ll do it
low stag
sounds good! best of luck 🙂