dco_api

[tribal mauve]

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[edgy apex]

Hi there, I will need more information to be able to answer your question. What do you mean contact information and could you describe the issue you're trying to solve?

[torpid nexus]

If i take a look on the dashboard each transaction is attached to contact informations. How can i use the API to get that information

[edgy apex]

You might be referring to the payment method's details. For me to be sure, could you share with me a payment ID? It should be prefixed with pi_xxxxxx

[torpid nexus]

i attached a screenshot to be more explicit

[edgy apex]

That's likely the customers' emails, but how you retrieve it will depend on how payments are created in your Stripe account. Are you using Stripe Checkout or Stripe Billing?

[torpid nexus]

I don't know. How can i check that ?

[edgy apex]

I can't accurately determine without looking at a payment example. Could you share with me a PaymentIntent ID please?

It should be prefixed with pi_xxxxxx

[torpid nexus]

I want to be able to get the description at the bottom of the screenshot

[edgy apex]

could you copy and paste the payment ID for me please

[torpid nexus]

pi_3RsPRTLVU6CBpTGh1ix3gUmI

[edgy apex]

thank you, give me awhile to check

Your integration creates PaymentIntents directly, and the Description you're looking for exist on the Customer object's description: https://docs.stripe.com/api/customers/create#create_customer-description

So if you retrieve the associated customer object (cus_So1UIPl80y7Yxv), you should be able to obtain the information you're looking for

[torpid nexus]

i got that

but from the transaction where can i get the cus_xxxxxx

[edgy apex]

You can retrieve the PaymentIntent via API and look up the customer parameter

[torpid nexus]

can you send me a screenshot of the api documentation ?

[edgy apex]

I can provide you the direct link to the parameter which would be more helpful: https://docs.stripe.com/api/payment_intents/create#create_payment_intent-customer

[torpid nexus]

i think you missunderstood. I am starting from the transaction. https://docs.stripe.com/api/balance_transactions/list.

[edgy apex]

You can't retrieve the customer from the Balance Transaction object

[torpid nexus]

Do you know if it will be possible in the future ?

[edgy apex]

I do not, I'm sorry. The Balance Transaction object is build to represents funds movement to your Stripe account balance. For payment-level information such as the Customer ID, we recommend it to obtain it from the PaymentIntent directly