#yannik_error

1 messages · Page 1 of 1 (latest)

lusty martenBOT
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outer furnace
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Can you open the browser console and check if there are any errors? If so, can you share a screenshot of what's being returned in the console?

woeful estuary
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Sure! I believe only the bottom could be relevant?

image.png
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and the ones above the type error are repeated throughout the console

outer furnace
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That last error does not appear to be Stripe related and is tied to RLogger. Not sure what that is.

woeful estuary
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okay i just disabled all extensions and these are the only two errors left:

image.png
outer furnace
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The first warning appears to be network related. The second appears to be an unrecognized beta header.

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Do you have a Request ID you can share?

woeful estuary
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one sec

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req_qpRYydjnB9yprZ

outer furnace
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Thanks, so I'm clear, are you currently being redirected to http://localhost:8080/ and it's not loading?

woeful estuary
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Nah. Let me do a screenrecord for you rq.

outer furnace
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Ok.

woeful estuary
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oops, recorded in mkv. discord doesn't seem to embed that one 😅

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tell me if i should re-record, or if it works for you

outer furnace
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re-record please.

woeful estuary
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there ya go. it just sends me to the main stripe customer portal page instead of asking me to update my subscription.

outer furnace
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Thanks. There may be something blocking it from loading on your end.

woeful estuary
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I tried it in a private window too though and I was able to replicate it on different devices and browsers.

outer furnace
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Can you open the inspector and review the network tab to see if there's anything coming up?

woeful estuary
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sure

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all 200

outer furnace
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Let me double check with colleagues.m

woeful estuary
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thanks!

lusty martenBOT
worldly parcel
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Hello
Are you seeing this with this one particular subscription or all other subscriptions as well?

woeful estuary
worldly parcel
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Ah is it because both prices belong to different products?

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What happens if you pass the price IDs that belong to the same product?

woeful estuary
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huh. they are. so i would have all my different subscription tiers to have the same product and just different prices? that feels unintuitive....

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because our subscription system makes use of different products to differentiate between the different perks given.

woeful estuary
worldly parcel
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Gotcha. let me take another look but if you can give the above a try, that'd be helpful^

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thanks

woeful estuary
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btw hanzo is based. although i main support and juno :p

worldly parcel
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I think the issue might be with the tax settings on the Subscription. While the Subscription has the automatic_tax as enabled, The price you're updating to does not have any tax_behavior set.

woeful estuary
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interesting. let me check that in a bit too.

worldly parcel
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We should be catching this on our end on Session creation but it looks like the product team hasn't gotten around to fixing this yet

woeful estuary
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how would i disable the tax_behavior? preferably just in the dashboard, cuz my fetch is being wonky rn 😅

worldly parcel
woeful estuary
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gotcha. will do some more testing and ping you again, if i run into any issues after the findings you did. thanks you so much so far and happy working and playing overwatch :p

worldly parcel
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NP! 🙂 Happy to help
Good luck

woeful estuary
worldly parcel
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Awesome!

Also up for playing overwatch some time soon together?
My computer got borked after a BIOS update gone wrong and I have been too lazy to fix it so I can't but appreciate the offer 🙂 That reminds me that I should prob try and fix the system afterall.

woeful estuary