#kaysan_portal-update
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real scarab
Hi there 👋 can you share the ID of the Subscription you're hoping to see in the Customer Portal but aren't?
There are limitations with what Subscriptions can be managed within the Customer Portal, and you'll want to double check whether you're Subscription is using any of those limiting features:
https://docs.stripe.com/customer-management#customer-portal-limitations
deep dew
Hi @real scarab thanks for your answer,
Sure, here's the subscription ID (test mode) : sub_1RsPhcFsRtaOpjZdvAfu4vAp
It's not that the subscription is not shown but more that the button "Change subscription" in the customer portal is not shown but should be since I activate it in the customer portal settings
delicate pulsar
kaysan_portal-update
there are many reasons why the button wouldn't show for a Subscription and sadly it's really hard to debug
Give me a few minutes while I catch up on other threads and try to debug yours
deep dew
Sure no problem !
It's not urgent I just wanted to report that to you so you could know if there's an actual bug and if it's not me that I mistakenly setup bad parameters
As a web app developer, I know it can't be resolved as quickly as that..😉
Thank you so much for your time
delicate pulsar
Okay can you create a CustomerPortal Session and share the URL here so I can have a look?
delicate pulsar
share the bps_123 id too so I can check the CustomerPortal Configuration
deep dew
test_YWNjdF8xSzhNV0VGc1J0YU9walpkLF9TbzJ2R1h4amdlUGI1eFVHN2U5Qll3cnF0N1dYcnFr0100YqJLhnmK
delicate pulsar
no that's not the id, that's just a secret in the URL
delicate pulsar
all good, ah you purely use the Dashboard, no code
deep dew
For testing sometimes yes and on the other half I have all my API calls on bubble.io (nocode)
delicate pulsar
Okay the list of restrictions https://docs.stripe.com/customer-management#customer-portal-limitations
Just going down the list as I go
So I see that your Price(s) have different tax_behavior values though you have a Price for each
Can you try just having Price(s) with exclusive set and try again?
make sure the Price(s) are from a different Product too
deep dew
Could you guide me to setup the price with excluse set ? I can't find how to do it