specter_api

[livid junco]

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[tiny crag]

thanks

[upbeat oriole]

Can you provide a request ID

[tiny crag]

1 second

im looking for it, i know we are using using Stipe PHP sdk using \Stripe\Customer::all($params)

[upbeat oriole]

You can find the API request ID in the dashboard by navigating to the Logs, or if you have access to network requests, this is found in the response headers as Request-Id [0].

[0] https://support.stripe.com/questions/finding-the-id-for-an-api-request

[tiny crag]

req_JUD7RTE9yOwjed

[upbeat oriole]

Thenrequest you share doesn't appeared to have timed out.

[tiny crag]

ok i think we tried many

but the issue is if we request more than like 100 people

it takes forever

or it crashes

[upbeat oriole]

Gotcha. I'm not seeing anything on our end. I recomend reducing the number of folks you're attempting to get in a single call.

[tiny crag]

well the issue is we have 8000 people

if we try more than 100

it freezes

so it would take like 8 hours

to export eveyrone

that can't be right

[upbeat oriole]

We limit the number of objects that can be returned in a single call to 100 [0].

[0] https://docs.stripe.com/api/customers/search#search_customers-limit

[tiny crag]

so we have to do 80 calls then?

is there a different/easier/faster method to retrieve payment tokens for all our subscribers then?

this will take forever

[upbeat oriole]

We may be able to assist [0]. I recommend reaching out to support at [e-mail]

[0] https://docs.stripe.com/get-started/data-migrations/pan-export#migratable-data

[tiny crag]

do they work over the weekend/today?

we need this today

[upbeat oriole]

Not sure, you'll have to reach out to them.

[tiny crag]

so no other ways other than this?