squirez_connect-account-onboarding | Stripe Developers | Page 1

zealous rainBOT Aug 1, 2025, 4:16 PM

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rugged fulcrum Aug 1, 2025, 4:22 PM

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Here are screenshot of what im seeing

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This is the message i am seeing for the connected account

gritty pond Aug 1, 2025, 4:26 PM

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Hi 👋

When you say the connected accounts went through the Express workflow, what is the exact steps you are taking to onboard the connected account?

rugged fulcrum Aug 1, 2025, 4:26 PM

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hi

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just sending you a few more screen shots

gritty pond Aug 1, 2025, 4:26 PM

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Sorry but the screenshots are not helpful

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Can you tell me what APIs you are hitting?

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What documentation are you following?

rugged fulcrum Aug 1, 2025, 4:27 PM

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sure

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let me find the api im using

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give me 1min

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Can i come back to this chat later

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I think its going to take me longer than 1 min to find the API

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i need to look at the code

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so sorry 🙁

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Im using the following to generate the account_links.url

import stripe

account_links = stripe.AccountLink.create(
account = stripeuseraccount, #data[''],

    refresh_url='https://www.fanryde.com/redirect.html',
    return_url='https://www.fanryde.com/redirect.html',

    type='account_onboarding',

)

gritty pond Aug 1, 2025, 4:36 PM

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Okay so you are creating an Account link. And you are using Express type accounts?

rugged fulcrum Aug 1, 2025, 4:36 PM

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yes

gritty pond Aug 1, 2025, 4:36 PM

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Can you share an example account ID?

rugged fulcrum Aug 1, 2025, 4:36 PM

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sure

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acct_1RrKrYEyYufTqTRL

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thats the account ID

gritty pond Aug 1, 2025, 4:40 PM

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Thanks, taking a look

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And what about the onboarding was different from what you expected?

rugged fulcrum Aug 1, 2025, 4:42 PM

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I was expecting for the user to provide some form of ID for verification so their accounts can start receiving payments and payouts

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Also if they done have verication currently

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the remediation link / url thats provided

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once a user gets into there account

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there should be able to provide that information

gritty pond Aug 1, 2025, 4:44 PM

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identify verification is not necessarily required immediately

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This depends on many differnet options when creating accounts

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You can review what requirements are due by reviewing the requirements property on the Account object

rugged fulcrum Aug 1, 2025, 4:46 PM

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ok thats fine and i understand that

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but if the user wants to provide the verification using the remediation link

gritty pond Aug 1, 2025, 4:46 PM

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If you want to trigger more aggressive requirement collection, you can pass the collection_options.fields: "eventually_due" parameter

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https://docs.stripe.com/api/account_links/create#create_account_link-collection_options-fields

rugged fulcrum Aug 1, 2025, 4:47 PM

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when we used the link

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the connected account page wasn't showing where to provide the verification

gritty pond Aug 1, 2025, 4:48 PM

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We won't expose that UI unless it is required

rugged fulcrum Aug 1, 2025, 4:49 PM

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oh ok

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so for that account i provided

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acct_1RrKrYEyYufTqTRL

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are you saying that currently, verification isn't required from stripe currently

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?

gritty pond Aug 1, 2025, 4:50 PM

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In the requirements property, I see

  eventually_due: [
        "individual.verification.document"
      ],

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That means it will be due sometime relatively soon but it isn't a requirement right now

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If you want to collect it, you can use the parameter I mentioned earlier when creating your account link and that will require the connected account to provide verification documents

rugged fulcrum Aug 1, 2025, 4:51 PM

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ok i understand

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is that account able to recieve payments in its current state?

gritty pond Aug 1, 2025, 4:55 PM

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Yes
You can check this yourself. If you retrieve the Account from the API you can look at the capabilities property - for this account I see

capabilities: {
      card_payments: "active",
      transfers: "active"
    },

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This tells you the Connected Account can receive transfers from your platform and be involved in card payments

rugged fulcrum Aug 1, 2025, 4:56 PM

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how about payouts?

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Also thank you for your help 🙂

gritty pond Aug 1, 2025, 4:58 PM

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That's not a property on the Account object but if card_payments and transfers are active then payouts will be available

rugged fulcrum Aug 1, 2025, 4:58 PM

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oh ok

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thank you

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i really appricate it

gritty pond Aug 1, 2025, 4:59 PM

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Sure thing! It's why we're here 🙂

#squirez_connect-account-onboarding