#five-point-palm_api

1 messages ¡ Page 1 of 1 (latest)

raw cosmosBOT
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buoyant sparrow
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  requirements: {
    collector: 'stripe',
    entries: [
      {
        awaiting_action_from: 'user',
        description: 'person.id_numbers.us_ssn',
        errors: [],
        impact: {
          restricts_capabilities: [
            {
              capability: 'card_payments',
              configuration: 'merchant',
              deadline: { status: 'past_due' }
            },
            {
              capability: 'stripe_balance.payouts',
              configuration: 'merchant',
              deadline: { status: 'past_due' }
            },
            {
              capability: 'ach_debit_payments',
              configuration: 'merchant',
              deadline: { status: 'past_due' }
            },
            {
              capability: 'us_bank_transfer_payments',
              configuration: 'merchant',
              deadline: { status: 'past_due' }
            }
          ]
        },
        minimum_deadline: { status: 'past_due' },
        reference: {
          inquiry: null,
          resource: 'person_test_61T0QqzRymuzvZ3A416T0QqkBvSQT7TtZvGFGkKo4Ol6',
          type: 'resource'
        },
        requested_reasons: [ { code: 'routine_onboarding' } ]
      }
    ],
    summary: { minimum_deadline: { status: 'past_due', time: null } }
  },
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question is, why isn't Stripe onboarding updating the SSN on the Person since it was indeed provided and was the test value 0000 which indicates "Successful ID number match"

uneven summit
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hi there, can you provide the related acct_ IDs for the connected account?

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also did you receive any errors when you put in 0000?

buoyant sparrow
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acct_1Rr2tO2fIBuQub17

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no i didn't

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i went back through onboarding again and set the success values for the dob and address as well and I noticed the SSN field was blank and asking for the full 9

raw cosmosBOT
buoyant sparrow
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i put in all 0's and it works now

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so I would just like to understand why the onboarding form only asks for last 4, then later i have to go back and edit the person and fill out the full 9

hazy zinc
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Hi there! I'll be taking over for denton - catching up

buoyant sparrow
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I just tested again with a new account (acct_1Rr3W32fIBpLNUxi) and put in the success values for dob and address from the start and I still get the same result

hazy zinc
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where/when did you provide the ssn on acct_1Rr3W32fIBpLNUxi? I'm not finding it in the logs

buoyant sparrow
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during the initial onboarding, you are asked to select a Person and you are only offered to provide the last 4 of the ssn then

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i want the user to only have to go through onboarding once, otherwise it's too confusing

hazy zinc
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(when creating the Account Link)