sias_best-practices | Stripe Developers | Page 1

pallid vesselBOT Jul 31, 2025, 9:13 AM

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alpine socket Jul 31, 2025, 9:16 AM

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Some screenshots of the app that we want to remove:

swift elk Jul 31, 2025, 9:21 AM

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hi there!

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can you share the ID if a Subscription with this issue? sub_xxx

alpine socket Jul 31, 2025, 9:26 AM

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Hi Soma! This is not specific to one subscription, it's more about the integration between HubSpot & Stripe. If we disconnect HubSpot in the screenshot, will that cancel all subscriptions?

swift elk Jul 31, 2025, 9:29 AM

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right, but I need a specific ID to look into your setup.

alpine socket Jul 31, 2025, 9:32 AM

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oh ok!

SNC Account (Main account):
Our latest subsciption id is sub_1RqpxQGjeVsgcmu059VG1ibv

Troop Travel Inc (Secondary account) - we don't have any subscriptions here but out HubSpot is connected here but we want it on the SNC account

swift elk Jul 31, 2025, 9:35 AM

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This subscription was created by acct_1Pblm7GjeVsgcmu0, and didn't involve any connecte extension.

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did you share the correct ID?

alpine socket Jul 31, 2025, 9:39 AM

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Hi Soma, All our subscriptions are currently added to Stripe manually by our staff.

We want to check—if we disconnect the HubSpot connection from the Troop Travel Inc Stripe account and reconnect it to the SNC account, will that affect any existing subscriptions?

swift elk Jul 31, 2025, 9:41 AM

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I'm not familiar with HubSpot. but what I can say is the Subscription you shared was created by your own Stripe account and has no relationship with that app. so it should have no impact.

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you could reach out to HubSpot support to double check if needed.

#sias_best-practices