patch_error

[stoic pike]

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[mystic bridge]

👋 Hi there. Just to clarify, do these prices exist on the connected account or on your platform? It sounds like on the connected account from the context but I want to be sure. If that's the case are you passing the account-header in your calls?

[chrome void]

Hello! the prices exist on the connected account. When I click one of those prices, it says price not found.

[mystic bridge]

Were these prices created in test mode? We're fairly narrowly focused on API code integration questions in this channel. I can poke around a bit but our Support team might be better equiped to handle dashboard related inquiries.

Do you have an example price_id I can look at?

[chrome void]

Even when I click the + icon and add a price in the UI, as with the 50$ price, it says not found.

Here is an example price_1RqJ75B1XM9KBwsrutPcrbra

[mystic bridge]

Might be related to the account being a sandbox account, digging a little more

Can you confirm the acct id for your platform and the connected account respectively?

[chrome void]

account id: acct_1QxF4WEQVKyRi53E

connect account id: acct_1RleclB1XM9KBwsr

[mystic bridge]

Hrmm, I wonder if this is related to a test mode account being a platform for a sandbox account, I haven't tested out this arrangement before. Might have to do some testing.

[chrome void]

okay, well I will just try to migrate away from using sandbox for the time being then, because I'm trying to test express checkout and it won't create a checkout session since it can't find the price_id

thank you for your time, and I'd love to be updated with any of your findings.

[mystic bridge]

Would you be willing to file a Support ticket here? https://support.stripe.com/

That way we can reach out to you via email? inactive threads get closed out automatically and I'd like to make sure we have the means to remain in contact?