#ivn-nieves_webhooks

1 messages ¡ Page 1 of 1 (latest)

wintry badgerBOT
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slate otter
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Hi! What's the Request ID of the request where you got that error?

visual iron
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It is attached to the form

slate otter
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No, that's an Event ID that was successfully delivered. I need to see the Request where you got that error.

visual iron
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Do you mean the request log from Stripe?

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If that's the case, it doesn't appear, as such we are making the request from our API using the Stripe SDK and it returns a 500 with this error.

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{"errors":[{"message":"This object cannot be accessed right now because another API request or Stripe process is currently accessing it. If you see this error intermittently, retry the request. If you see this error frequently and are making multiple concurrent requests to a single object, make your requests serially or at a lower rate."}]}

slate otter
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Yes, that's what I mean. What's the ID of that Request? You can find it in your Dashboard.

visual iron
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@slate otter This is the in_1Ron0HKisS78xILJHpJYLmqN, However, the problem occurs when I perform a GET of the invoice. As you can see in the screenshot, there are no GET events in the Dashboard.

image.png
slate otter
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You can change that by changing the Method filter.

visual iron
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Get method it is already selected

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Do you want a screenshot?

slate otter
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Where exactly did you get this erro?

visual iron
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When a purchase is finalized, we internally listen to the checkout.session.completed event to perform the necessary synchronizations. Among them, we need to obtain the charge.id, and we're doing this through the invoice. However, we're receiving this error frequently.

slate otter
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And you don't log the Stripe Request ID I take it?

visual iron
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No, we don't

slate otter
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What is the API call you're making that receives that error?

visual iron
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Sorry for the delay

slate otter
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Cool, thanks for confirming. So the error message describes what's wrong, and how to fix it - which is to either retry if you don't get it often, or change the way you're making API calls against the same object so you're not making them concurrently.

wintry badgerBOT
visual iron
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But does Stripe use the invoice for anything in the checkout session process? Since we are not making any further requests to that object at that time

slate otter
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The object is accessed multiple times for updates, etc. If you implement delayed retries on that particular request that will likely solve this.

wintry badgerBOT