#neha_webhooks
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- neha_best-practices, 16 hours ago, 63 messages
exotic beacon
hi there!
shut marlin
Like in practice
invoice.paid
User gets a credit grant from 1/1 4:55pm to 2/1 4:55pm, let's say
Then the renewal comes around
But because it takes a few min for the invoice to be created, paid, etc., users are left credit-less until 5pm let's say
It's a very small window but users do notice
Also because it's not user-facing I'm just wondering if there's something I can do that's more detached from the Stripe lifecycle... but I couldn't think of anything.
exotic beacon
there is sometimes a multi-minute gap between the user confirming the charge & the credits finally being allocated.
Can you share a specific Request ID (req_xxx) where you allocated the credits, but it took a few minutes to be allocated?
shut marlin
can I give you a customer ID?
exotic beacon
yes
shut marlin
Okay so there's a 2 min delay
Between the customer initiating the payment and the charge going through
items: [{ id: subscription.items.data[0].id, price: finalPriceId }],
trial_end: "now",
proration_behavior: "always_invoice",
payment_behavior: "pending_if_incomplete",
});
And this is the code being called
But I was considering moving this to a customer portal flow. Would that help?
Right now the user gets a pop-up like, "Ready to start your monthly subscription?"
The click Confirm
I call that code above
[... takes 2 minutes for the whole thing to go through, all the way to invoice.paid ...]
The user jams the "Confirm" button, gets angry, emails us
And yeah now that credits AREN'T user facing, wonder if there's a better way to allocate than the invoice.paid event
nocturne parcelBOT
nocturne parcelBOT
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