#adam-williams_best-practices
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static yew
Hey there, looking into this. I'm not aware of any automatic support for this, so I expect you'd need to collect appropriate approval manually before confirming with mandate_data.
frank chasm
Ah, interesting - I hadn't come across the mandate_data.customer_acceptance.offline fields
Is that something anyone is allowed to do?
static yew
Broadly yes, those fields are to indicate that you've collected a valid authorization/mandate from your customer manually.
Note the last subsection there, indicating to reach out to support for a dual signature paper form you can use to collect these approvals
frank chasm
Ah, excellent - just trying to wrap my head around how this fits into the flow now
static yew
Please contact support indicating this is what you need and they should be able to help get you set up
frank chasm
so would we be using Elements and payment intents at all here, or would Stripe support be handling all of the payment method creation? (if you know)
it is giving me a bit of a headache 😄
static yew
I'm not entirely sure, but I think this would involve you collecting the signatures and then confirming with the mandate_data. Support should provide that guidance for how the form should be used.
frank chasm
cool, thanks for your help