#nick_api
brisk gazelleBOT
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plucky knot
Hello
It's possible that there are details that are still being verified.
The best way to check if the Connected Account has been verified and is active, is to look at charges_enabled and payouts_enabled fields on the Account object.
plucky knot
Yup
clever mountain
ok yeah it looks like on the client side we are doing some weird logic to dive into the persrons object, which may be the source of confusion
do you have access to connect accounts to confirm that the account is indeed verified?
plucky knot
Not sure. I would suggest you reach out to our support about that. They can help check if the account requires additional details or not
https://support.stripe.com/?contact=true
clever mountain
ok cool
thank you!
let all_persons_verified = _.every(persons, (p) => { return p.verification && p.verification.status == 'verified'; });
we are doing some stuff like this to check for verification status
plucky knot
Gotcha. Yeah that's not the best way as Person verification !== Account being verified
plucky knot
That's more related to Identity verification.
(also, don't take my word for it as my team on discord won't know a lot about account verification things -- Support team would be the experts in this)
clever mountain
ok thanks
could it be true that ID verification has failed but payouts are still enabled?
brisk gazelleBOT
plucky knot
Not sure, something support team can help answer with 100% certainty 🙂
clever mountain
I confirmed the account has ID verification passed, but the accounts API is still responding with pending
so maybe another reason to not rely on this info
is there another API we could call to get up to date verification info rather than accounts?
looks like we are using accounts.retrieve
sonic mauve
Hi, taking over as my teammate needs to step away. Let me catch up.
clever mountain
thanks
the tldr is we are using the persons object from the accounts API to determine if a company's account is verified and has payouts enabled
it shows verified in the dashboard but the API is returning pending
sonic mauve
As my teammate suggested, you can look and confirm the verification by looking at charges_enabled and payouts_enabled fields on the Account object. You can retrieve the account: https://docs.stripe.com/api/accounts/retrieve?api-version=2025-06-30.preview and look there or listen to account.update event.
clever mountain
ok but can you confirm charges_enabled and payouts_enabled being true, implies that verification has passed?