#ash_code
twin jewelBOT
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- ash_docs, 4 days ago, 28 messages
jolly barn
hello! can you clarify what problems you're running into? have you run through our docs on this, and can you share what step you're on and what errors you're running into?
https://docs.stripe.com/terminal/features/apps-on-devices/overview
vocal quarry
the repo link i have pasted is the one from official documentation
the app keeps on loading and the "new payment" button is disabled.
pls check screenshots in this
jolly barn
ooooo i missed that, you're trying to run the sample app
vocal quarry
yes i am
jolly barn
ok got it
vocal quarry
i deployed backend via render: https://example-terminal-backend-jrf4.onrender.com
i added this in local.properties
Also using this account for stripe: acct_1LSmcYGdrZftB05e
and used its secret key before deploying the backend
do u know if i missed something
jolly barn
it sounds like you've done things correctly, but let me take a closer look in a bit. i'm juggling a few threads atm so it might take me a bit to get back to you
vocal quarry
this is whats happening, like it keeps on loading and the button is disabled..
last time when it happened, i remember i didnt give the correct api key
but this time i did
can u recheck?
pls take ur time
no rush
jolly barn
can you check the logs in your backend to make sure that your frontend is able to connect to it?
vocal quarry
it shows logs
is there any specifc thing i need to check?
i am trying again from scratch
jolly barn
ok cool! specifically i want to make sure that when you click the "new payment" button, a new log shows up on your backend
ideally that should also show whether the request succeeded or failed (although i'm not super familiar with the sample app so i don't know off the top of my head)
if you want to share a screenshot of the logs once you try again and get new logs it might help us understand what's going on
vocal quarry
the thing is i cant even clicl on the new payment
it is disabled
and shows the loader in the center
jolly barn
gotcha, so you're never even able to click on it? even if you reboot the app?
vocal quarry
yes
it keeps on loading
yesterday when it happened, i realised that i used the wrong key
but now i am doing eveyrthing right
twin jewelBOT
tulip verge
Hello
Taking over from solanum
If you're sure that you've set up everything correctly then the next step would be to add some instrumentation in the example app to see if you can pull any logs from the reader after a certain SDK method is called - https://docs.stripe.com/terminal/features/apps-on-devices/build#instrument-app
You can use Sentry or Crashlytics or something else
vocal quarry
i didnt have problems running this before
anything changed?
the sample app worked for me before
tulip verge
Sample app code hasn't been updated as such (aside from just the SDK version)
vocal quarry
so i cant run it anymore?