#kaki87_api
high ravenBOT
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- kaki87_api, 21 hours ago, 7 messages
- kaki87_best-practices, 3 days ago, 25 messages
- kaki87_best-practices, 3 days ago, 20 messages
rose glacier
hey there, taking a look
knotty beacon
Hi synthrider, I remember you from when I was working at a company a few years ago, I was active here a lot ^^
rose glacier
welcome back!
knotty beacon
Thank you !
rose glacier
The new generated invoices for an unpaid subscription remain as drafts (status=draft ), which are not open because they are not finalized. That appears to be happening as expected here.
https://docs.stripe.com/billing/subscriptions/overview#unpaid-subscriptions
For subscriptions with unpaid invoices, the unpaid invoices remain open but further payment attempts are paused. The subscription continues to generate invoices each billing cycle, which remain in the draft state.
Paying the most recent non-voided invoice before its due date updates the subscription status to active.
knotty beacon
So, what do I do to provide a button that gives the customer a link to pay the overdue balance ?
rose glacier
If you update your list request to use draft status, you'll find these invoices, which you can then finalize & pay when ready
What do you mean by button here?
What are you trying to achieve?
knotty beacon
Here's a screenshot of the button I made :
When clicking it, while the subscription is in past_due state, the request I made would work, the link I would give back is hosted_invoice_url
How do I do the unpaid case ?
knotty beacon
So that's 3 requests
rose glacier
What do you mean?
knotty beacon
1 request to get the invoice ID from the subscription ID and see if it has a URL, 1 request to finalize if no URL, and 1 more to get the URL again
rose glacier
You should be able to get the url from the /finalize response -- it includes the invoice object
knotty beacon
Okay, thanks !
Also, I must say I liked better how the server was last time I was here, I think there was a general channel where people could hang out, and the threads weren't forcibly closed after a few minutes
rose glacier
We made some changes to address some community members not respecting rules and to better organize/clarify the how we help folks and when to talk to support instead etc
knotty beacon
Yeah, I understand :/
But yesterday for example it took me a while to try out something that one of your colleague gave me, and it worked, but I lost the chance to tell them and thank them because of the auto-closing...
And I miss the general channel
The fact that a company has actual devs on Discord, that creates a unique kind of community compared to those who are only filled with the usual "customer service", and I wish we could enjoy that
rose glacier
Appreciate you trying to come back to let us know 🙂
We close by default after long dormancy because most folks don't come back to say anything
If you update periodically while testing we'd likely keep it open
knotty beacon
Alright, will do !
Well, I just finished updating my code, and this works, so thank you :)
high ravenBOT
knotty beacon
Would you consider recreating a general (non-help) channel ?
rose glacier
Probably not in the near term -- there was some abuse there and folks expecting questions to be answered etc
But I'll flag to my team that this is something you apprecaited and missed, so we can take that into account
knotty beacon
Yeah, I understand. Thank you and have a nice day !