#bryan-ehrlich_unexpected
wintry ridgeBOT
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hazy plaza
Hi there
vapid olive
Here's a "not working" example. Unfortunately all my "working" examples have real prices.
Hello!
hazy plaza
Interesting, okay. Do you still see that same empty box on older quotes/quotes where you once saw that refresh/recurring icon?
Did this start happening recently?
vapid olive
Yeah, I've only spot checked. But my QA thought I broke something, so I scrolled back well before my last release and clicked around. I can't see any that have the refresh icon in my console.
Our last release would have been ~3 weeks ago - my QA had a pdf from then, and it was properly displaying the refresh icon.
So it looks like all PDFs were working, and now they're all not working, to be clear
hazy plaza
Gotcha. That icon is something we still include in our public docs, too: https://docs.stripe.com/quotes
Doing a quick test on my end
Yep, okay. I can reproduce with a brand-new Quote. I see the same broken image/blank box if I download the PDF or if I download the PDF via the API
I'll flag this to our engineering team but likely won't have a resolution today. Do you mind following the steps in the DM you're about to receive? This will open a support case where we can follow-up over email
wintry ridgeBOT
Hello @vapid olive, we have sent you a direct message, please check it at https://discord.com/channels/@me/1396971827250860176
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vapid olive
I'd love to - I was just going to ask if I could file a bug. This isn't going to block our release or anything but I'd love to have a link to add to my jira ticket.
Thanks for your help!
hazy plaza
Sure thing!
wintry ridgeBOT