#pj-hd_error

1 messages ¡ Page 1 of 1 (latest)

hard trenchBOT
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next void
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thank you!

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looking forward solving it

full spade
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hi there!

next void
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heelo hello

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all good with you?

full spade
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how are you accepting payments? Checkout Session, Payment Element, something else?

next void
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i created the product link

full spade
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what does that mean?

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are you talking about Payment Link?

next void
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yes

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maybe i created it in a wrong place then?

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it looks like this:

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now when i make people pay - how do i know what they get in the email and how i can edit that email?

full spade
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are you a software developer?

next void
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not really

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why?

full spade
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but make sure to include more information about your question: how are you accepting payments currently, screenshot of your payment flow, exactly what you want to do, etc.

next void
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oh wow i found this contact on the web. the place you offer i tried they didn;t answer. Maybe you can anyway just guide me where to look please? will be very appreciating of your support.

full spade
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Maybe you can anyway just guide me where to look please?
first I would recommend to clearly explain your question, since I still don't understand what Stripe product you use or what you are trying to do.

next void
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they don't give me proper answer there in support i am puzzled, it is such obvious thing, isn't it? I only get people receive email w invoice, but it's obvious i can customized text in that email. isn't it?

full spade
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i created payment link
great, you never said that before.
to receive confirmation email with info i want to write.
that's not something we support out of the box. you should either write some code to do this, or use a third party tool.

next void
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wow how come just simple function is so complex?

full spade
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I don't think it's complex, and I explained above how to do it.

next void
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really? you mean you offer to "you should either write some code to do this, or use a third party tool" or i missed smth?

full spade
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for example you could use somthing like Zapier, to automatically send a custom email every time there's a successful payment on your Stripe account.

next void
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does this mean that stripe does not use that option at all? i use mailerlite, i send people newsletter ->they do to landing -> click to pay -> pay by stripe. it's logical then stripe sends them thank you letter with receipt and my text that's what they pay for.

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isn't it the most logical thing?

hard trenchBOT
vast iron
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@next void we do have receipts