#pj-hd_error
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hi there!
how are you accepting payments? Checkout Session, Payment Element, something else?
i created the product link
yes
maybe i created it in a wrong place then?
it looks like this:
now when i make people pay - how do i know what they get in the email and how i can edit that email?
are you a software developer?
here on Discord we only help with developer questions. so you shoudl reach out to Stripe support directly for help: https://support.stripe.com/contact
but make sure to include more information about your question: how are you accepting payments currently, screenshot of your payment flow, exactly what you want to do, etc.
oh wow i found this contact on the web. the place you offer i tried they didn;t answer. Maybe you can anyway just guide me where to look please? will be very appreciating of your support.
Maybe you can anyway just guide me where to look please?
first I would recommend to clearly explain your question, since I still don't understand what Stripe product you use or what you are trying to do.
simple. i created payment link, and all i want - is for people who pay, to receive confirmation email with info i want to write. super simple. i cannot find where can i edit / create customized email?
they don't give me proper answer there in support i am puzzled, it is such obvious thing, isn't it? I only get people receive email w invoice, but it's obvious i can customized text in that email. isn't it?
i created payment link
great, you never said that before.
to receive confirmation email with info i want to write.
that's not something we support out of the box. you should either write some code to do this, or use a third party tool.
wow how come just simple function is so complex?
I don't think it's complex, and I explained above how to do it.
really? you mean you offer to "you should either write some code to do this, or use a third party tool" or i missed smth?
for example you could use somthing like Zapier, to automatically send a custom email every time there's a successful payment on your Stripe account.
does this mean that stripe does not use that option at all? i use mailerlite, i send people newsletter ->they do to landing -> click to pay -> pay by stripe. it's logical then stripe sends them thank you letter with receipt and my text that's what they pay for.
isn't it the most logical thing?
@next void we do have receipts