#comegetsome_stripe-app-connect-relationships

1 messages · Page 1 of 1 (latest)

woven trellisBOT
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earnest portal
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hey there, this is a limitation of Apps because it uses Connect-like mechanisms itself to authenticate with your platform account

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So just like a platform of a platform (outside of Apps context), you arent able to perform operations on "grandchild" accounts

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This is something we are looking at though

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Are you trying to build an App yourself as the platform to help faciliate some of your operations on connected accounts?

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If so, I'd like to raise this to the team working on Apps so they can perhaps reach out to learn more about your use case. Can you share your platform account ID (eg acct_1234) that I can use to get in touch?

woven trellisBOT
earnest portal
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I need to step away, but I've sent you a friend request @eager birch -- if you see this later please feel free to DM me the account/contact info.

eager birch
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So how can I get around it?

earnest portal
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Currently, you can't -- fundamentally you need to make requests related to your connected account as your platform (using your paltform keys), and not with the App which is abstracted one layer back/higher

eager birch
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My use case is this: A stripe app, that when installed can fetch the connected accounts of the platform (that its installed on).

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Its a straight forward requirement

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I think there is some bug and it 'thinks' its one of the connected account calling the API when instead its the platform account - hence the error

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The app is not for my own platform. Its for people who are running platforms and marketplaces.

earnest portal
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I'm telling you its not a bug, its an inherent constraint of Apps currently.

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Ok, thanks for the context, but the same restriction applies. See here: https://docs.stripe.com/stripe-apps/plugins/decide-migration

If your service uses the connected accounts of other platforms

Using the connected accounts of other platforms is uncommon—but in some cases, plugins are designed to use the transitive access of a platform’s secret API key to make API calls on behalf of the platform’s connected accounts. Currently, the only supported option is to have your users manually create restricted API keys. When creating the key, the user must check the appropriate boxes to grant permissions on their connected accounts.

eager birch
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🙂 we built the whole app and we can't launch it

earnest portal
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This shouldn't have worked when you were testing with your app installed on platform accounts, either

eager birch
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It works in Test mode and Sandbox just fine

earnest portal
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Can you share an example request doing that in test mode or sandbox? This should be impossible using the same pattern

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(eg, req_123)

eager birch
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ok let me try it and grab some logs

earnest portal
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One of those account list requests, for example

eager birch
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I dont think the UI Extension SDK API calls are logged in Developers -> Logs

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My understanding is that if I am publishing an app on the marketplace, any platform account that install the app should be able to authenticate and operate on both their platform account and their connected accounts, provided the necessary permissions are granted (through stripe-app.json). The app should function accordingly based on that principle. It should not mix up my platform id to theirs and try to establish a grandparent relationship..

earnest portal
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Thanks for that result -- based on the first account in the list, acct_1EG7TwBENesAQTLZ I can see that the test platform it's connected to is acct_1RhIfYJQoEUExGwO but I'm not seeing associated account list requests

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Can you get an example request ID from your code, by inspecting the response headers you get back?

eager birch
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sure

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Req id: req_O3vRtP1u5KhFN4
In this request I am getting a 400 error and the grandparent message.
Platform acct in this case is: acct_1EG7TwBENesAQTLZ
Connected acct is: acct_1Rgkj4IRWU4O8Lm8
-- The /accounts/list should return 1 connected account but returns 400.
The Stripe App context is somehow set to as a Connected account and hence the error.
If it is set to Platform acc, the API will work.

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I can paste all headers if needed

woven trellisBOT
earnest portal
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Ah thanks, will take a look at that

eager birch
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Thanks @earnest portal
If I run the stripe accounts list in Developers->Shell. It works fine..

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Same platform: Works with Shell

image.png
earnest portal
earnest portal
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That example is basically the same limitation as the Stripe Apps limitation -- not supporting grandparent/grandchild request patterns

eager birch
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I am logged in with: acct_1EG7TwBENesAQTLZ

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If the Stripe App makes the API calls, they are not logging in Logs.

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Those that are from 2 days ago were from Shell, I think

eager birch
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The case I am trying shouldn't trigger this error.

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If I was in Connect Account context, then yes, its a valid error

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but when I am platform account, that error is wrong

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Please can you raise that with the backend team

earnest portal
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Let's take Apps out of the picture for a second.

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Say you had accounts A B and C, with B connected to Platform A, but but is also a platform with connected account C.
So A -> B -> C

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A can list its own connected accounts and get [B], B can list its own connected accounts and get [C], but A cannot list connected account for B to get [C]

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Now consider that A is your App

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The App installed on B is a connect relationship, so that means, currently, that you cannot access account C at all, either directly or transitively through B

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I think what we should do at this point is convert to a support case where we can keep talking, and I'll raise this with the Apps team for their input. So far, I haven't seen a request matching this shape that worked from your App for a test platform, which I would expect to also error like other examples.

If there's unexpected behaviour here, it would be this unsupported pattern somehow working in a test or local app context when it should not, which lead you to believe this would work later.

woven trellisBOT
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Hello @eager birch, we have sent you a direct message, please check it at https://discord.com/channels/@me/1395473764808130672

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earnest portal
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Please see your DMs, our bot should have sent you a link you can use to open a case with context from this discussion that I can carry forward.

woven trellisBOT