#figgil_unexpected

1 messages ¡ Page 1 of 1 (latest)

jaunty ledgeBOT
#

👋 Welcome to your new thread!

⏲️ We'll be here soon! Typically we respond in a few minutes, but sometimes we might take a bit longer if the server is busy or if you have a particularly tricky question.

⏱️ We close idle threads, which makes them read-only. Once a thread is closed it won't be reopened, but you can always start a new thread if you have another question.

🔗 This thread will always be available, even after it's closed. You can find it again using Discord's search, or you can save this link: https://discord.com/channels/841573134531821608/1394785621414903858

📝 Have more to share? Add more details, code, screenshots, videos, etc. below.

worthy hedge
#

Could you share an example account ID (acct_123) that isn't in MCC 8021?

balmy torrent
#

yeah
acct_1RjQJhHHAGTXFrj9
acct_1RiyiuQXmjsU6U4E
acct_1RgpecHFbm3opy8o

Are a couple, they all got set to 0742 - I can provide the rest or other examples from different MCCs if it helps

worthy hedge
#

Thanks for sharing the example IDs. It looks like those accounts were updated to other MCC internally. I'm afraid I don't have necessary expertise on how these accounts are updated to another MCC. I'd recommend reaching out support https://support.stripe.com/contact with the example account IDs, so that they can check with the relevant team for you.

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

balmy torrent
#

Happy to do so, just to clarify when you say internally, do you mean by the customer, by stripe, or by my organization?

worthy hedge
#

Sorry for the confusion. I meant Stripe

balmy torrent
#

Thank you!