#yuichi-hamamoto_webhooks
stray galleonBOT
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- yuichi-hamamoto_webhooks, 5 days ago, 9 messages
jagged ginkgo
hi there!
but I don't think it happened
can you share the Subscription ID (sub_xxx)?
elfin heron
sub_1Rl3bUR3ZSJy0f3Vd5EEkKU3
jagged ginkgo
I set the setting to trigger it 30 days before renewal
can you try setting it to 2-3 days before renewal, and create a new subscription to see if it works?
jagged ginkgo
can you share the Subscription ID ?
elfin heron
wait hold on actually
jagged ginkgo
having a look...
I just noticied your subscription has colleciton_method: send_invoice. I think we only send that event when using charge_automatically.
I jsut tested this, and I confirm that we don't send invoice.upcoming for subscriptions that have collection_method: "send_invoice"
stray galleonBOT
jagged ginkgo
this is actually mentioned in our doc here: https://docs.stripe.com/api/events/types#event_types-invoice.upcoming
Occurs X number of days before a subscription is scheduled to create an invoice that is automatically charged
elfin heron
ah i see
coarse flame
Hey, taking over here. Let me know if there's any follow-up Qs I can answer!
coarse flame
No, not today as the customer must initiate a manual bank transfer to pay each invoice. That can't be automated
elfin heron
right
That means I cannot rely on upcoming.invoice if I want to allow the customer to pay with bank transfer?
coarse flame
Exactly