#munjay_api
steel currentBOT
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oblique bluff
You can use Customer session in order to update an existing subscription but not using Checkout Session
frozen ocean
is it possible to trigger certain flows in the customer portal -
i.e. if on our frontend they click a certain plan - upgrade to £50 plan, if i redirect them to the customer portal, will they be able to continue that flow, or will they have to choose the plan again?
oblique bluff
Yes, you can configure a Subscripton update flow:
https://docs.stripe.com/customer-management/portal-deep-links#flow-types
frozen ocean
Okay thank you. i will look into it
oblique bluff
Welcome!
frozen ocean
if i want to support a subscription_update flow,
if i have 3 pricing plans, how do i configure the product catalogue to be able to show the options in the portal?
I'm getting this error when i try to add multiple products to the subscription flow
oblique bluff
Yeah that's a limitation:
https://docs.stripe.com/customer-management#customer-portal-limitations:~:text=Customers can’t define,version.
I think you could create another product and not use the same product
frozen ocean
okay seems like this wont work for us then
oblique bluff
Yeah you need to adapt your flow accordingly
steel currentBOT
agile spade
👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!
agile spade
unfortunately we don't have an alternative, you need to create a separate product
frozen ocean
i mean to my original problem
if we put customer portal aside
i just need a flow where i can update a customer's subscription, with a section to input payment details if necessary
agile spade
you won't know in advanced whether the payment details are necessary or not
frozen ocean
why not
agile spade
how would you do that?
if there's already a Payment Method on the subscription, how would you be able to know whether it will work or not
frozen ocean
there is no payment method on the subscription
this case only occurs when they sign up to our free trial - where we are not requiring a card
agile spade
ok
frozen ocean
if they choose to upgrade to the plan, or the different plan, then a card is required
frozen ocean
well, is this the only way?
ideally we would have the stripe checkout session, but be able to update a subscription as opposed to create a new subscription
its also because the checkout session auto calculates tax and shows it to the user
agile spade
its also because the checkout session auto calculates tax and shows it to the us...
you can do the same with Invoice Previews